Privacy Policy
Effective Date: 25 June 2026
Welcome to Gent Date (“we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through our payment providers)
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate about your purchases
- Respond to enquiries and customer support requests
- Improve our website and services
- Prevent fraud and maintain website security
- Send promotional emails (only if you have opted in)
- Comply with legal obligations
3. Cookies
Gent Date uses cookies and similar technologies to:
- Remember your preferences
- Keep your shopping cart active
- Improve website performance
- Analyse website traffic
- Personalise your shopping experience
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Payment Information
We do not store your credit card or payment details on our servers.
Payments are processed securely through trusted third-party payment providers using industry-standard encryption.
5. Sharing Your Information
We may share your information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping and courier providers
- Website hosting providers
- Email marketing platforms
- Analytics providers
We do not sell your personal information to third parties.
6. Marketing Communications
If you subscribe to our newsletter, we may send updates about:
- New arrivals
- Promotions
- Style inspiration
- Product launches
You may unsubscribe at any time by clicking the unsubscribe link in our emails.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet accounting and legal requirements
- Resolve disputes
When your information is no longer required, it will be securely deleted or anonymised.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request a copy of your personal data
To exercise these rights, please contact us using the details below.
10. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites.
11. Children’s Privacy
Gent Date is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
12. Changes To This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated Effective Date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Gent Date
Email: [contact@gentdate.com]
Website: https://gentdate.com
