Simply browse our collection, select your preferred size and colour, add the item to your cart, and complete the checkout process.

You’ll receive an order confirmation email once your purchase has been successfully placed.

If your order hasn’t been packed or shipped, we’ll do our best to make changes or cancel it.

Please contact us as soon as possible at support@gentdate.com.

Once an order has been shipped, it cannot be cancelled.

Only one promotional code can be applied per order unless otherwise stated.

We currently ship within Singapore.

We’re working to expand our shipping destinations in the future.

• Standard Shipping: SGD 4.90
• Free Shipping: Orders above SGD 120

Orders are processed within 1–2 business days.

Delivery usually takes 2–5 business days after dispatch.

Yes.

Once your order has been shipped, you’ll receive a tracking email with your parcel details.

Yes.

Returns are accepted within 30 days of receiving your order, provided the item is unworn, unwashed and has all original tags attached.

Please refer to our Refund & Returns Policy for full details.

Absolutely.

We’re happy to exchange your item for another size, subject to stock availability.

Approved refunds are processed back to your original payment method within 5–10 business days.

Processing times may vary depending on your bank or payment provider.

Every product includes a detailed size guide.

If you’re between sizes or need advice, feel free to contact our customer support team before placing your order.

You can request a size exchange within our return period, provided the item is in its original condition.

Yes.

Our collections are designed with breathable fabrics and comfortable fits that are ideal for Singapore’s warm and humid climate.

We do our best to display colours as accurately as possible.

However, slight colour differences may occur due to individual screen settings.

Selected products may be restocked depending on demand.

If an item is unavailable, you can sign up to receive notifications when it becomes available again.

Please follow the care instructions found on the garment label.

For best results, we recommend:

• Wash in cold water.
• Use a gentle cycle.
• Do not bleach.
• Hang dry where possible.
• Iron on low heat if needed.

Proper care helps your clothing maintain its shape and colour.

We accept major credit and debit cards, as well as the payment methods displayed during checkout.

Yes.

All payments are processed through secure payment gateways using encrypted technology to protect your personal information.

We’re always happy to help.

Email: support@gentdate.com

Business Hours:

Monday – Friday

9:00 AM – 6:00 PM (Singapore Time)

No problem.

Please contact us at support@gentdate.com, and our team will get back to you as soon as possible.